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LEDGERAMINOS

Terms of Service

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These terms are a binding agreement between you and Ledger Aminos LLC, 6701 Corporate Dr Ste N, Johnston, IA, 50131 (“Ledger Aminos”, “we”, “us”). They apply to every visit and every purchase. By entering the site, verifying as a researcher or placing an order, you agree to them, to our Research Use Disclaimer, to the Researcher Agreement and to the policies linked below. Section 12 requires individual arbitration of most disputes and waives class actions. Please read it.

1. Who can buy

You must be at least 21 years old and purchasing in a professional research capacity: for a business, a laboratory, an academic institution, or your own independent research work. Our products are not sold for personal, family or household use. Before checkout you verify as a researcher (Independent, University or Institution / lab) and confirm your email address; you confirm the research-use statements again with each order.

2. Research use only

All products are for in vitro and laboratory research use only. They are not for human or veterinary use, are not drugs, foods, dietary supplements or cosmetics, and are not for any diagnostic or therapeutic use. The Research Use Disclaimer and the Researcher Agreement form part of these terms.

3. Orders, verification and refusal

Prices are in U.S. dollars. An order is accepted when we ship it. Before then we may ask you to verify your identity, age or research affiliation, as described in the Researcher Agreement, and we may refuse or cancel any order, including for suspected misuse, failed verification, pricing errors or stock problems. If we refuse or cancel an order before it ships, we refund everything you paid for it, including tax and shipping, without any fee. Volume pricing, discounts and promotional codes apply only as described at the time of your order and can’t be combined unless stated.

3a. Prohibited conduct

You agree not to:

  • administer any product to a human or animal, consume it, use it for self-experimentation, or supply it to anyone who intends to;
  • ask for, share or discuss human or animal, preparation or administration in connection with our products, including in reviews, messages to our team, or public posts that reference us;
  • resell products for human or veterinary use, or relabel or repackage them;
  • provide false information about your age, identity, organization or intended use, or use someone else’s credentials;
  • use the site to break any law that applies to you.

We may cancel orders and close accounts connected to any of the above.

4. Payment

We accept the payment methods shown at checkout. Card payments are processed by our payment provider; we never see or store full card numbers. You authorize us to charge your payment method for the order total, including shipping and any sales tax required where your order ships. Card prices are the listed prices. Any discount for paying by bank transfer or Zelle is taken off the listed price and shown at checkout.

If you pay by Zelle, we hold your order until payment arrives and cancel it if payment doesn’t arrive within the time shown at checkout. Write only your order number in the Zelle memo. If the memo contains anything else, we refund the payment and cancel the order.

5. Shipping, title and risk of loss

Shipping is described in our shipping policy. Title and risk of loss pass to you when we hand your order to the carrier. That doesn’t reduce what our shipping policy and any shipment protection on your order cover for lost or damaged packages.

6. Returns and replacements

See our returns and replacements policy.

6a. Your responsibility and assumption of risk

Research compounds should be handled only by people trained in laboratory practice, with suitable equipment, storage, procedures and waste disposal. You are responsible for determining whether you may lawfully buy, receive, possess, handle, store, use and dispose of each product where you are, and for any permits or institutional approvals your work requires. To the fullest extent the law allows, you accept all risks of receiving, storing, handling, using and disposing of the products, including risks arising from any use that conflicts with these terms.

7. Warranty disclaimer

EXCEPT FOR OUR COMMITMENT THAT EACH PRODUCT MATCHES THE CERTIFICATE OF ANALYSIS FOR ITS LOT, AS DESCRIBED IN OUR RETURNS AND REPLACEMENTS POLICY, THE PRODUCTS AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. A certificate reports an independent laboratory’s results for one lot at the time of testing. It is not a promise of results in any particular research application, and handling and storage after delivery can affect material.

8. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR BUSINESS, ARISING FROM THE PRODUCTS, THE SITE OR THESE TERMS; AND (B) OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID FOR THE ORDER THAT GAVE RISE TO IT. These limits apply whatever the legal theory and even if we were told the damage was possible. They don’t limit liability that the law doesn’t allow to be limited, such as liability for our own fraud or willful misconduct.

8a. Indemnification

To the fullest extent the law allows, you agree to indemnify, defend and hold harmless Ledger Aminos and its owners, employees and agents from claims, losses, fines and expenses, including reasonable attorneys’ fees, arising from: your use, misuse or handling of our products, including any administration to a human or animal; any claims, preperation recommendations or other statements you make to others about our products; content you create or publish about our products; your breach of these terms or of the Researcher Agreement; your violation of any law; or any regulatory action brought against us because of your actions or statements. This doesn’t apply to the extent a loss was caused by our own fraud or willful misconduct.

8b. Suppliers and testing laboratories

Our products are made by third-party manufacturers and tested by independent laboratories. Each Certificate of Analysis is issued by the laboratory named on it and reports that laboratory’s results for one lot at the time of testing. What we do if a product doesn’t match its certificate is set out in our returns and replacements policy, subject to sections 7 and 8.

8c. Electronic signature and records

You agree to do business with us electronically. Ticking a confirmation box and then entering the site, verifying or placing an order is your electronic signature. We keep a record of each confirmation you make: the wording and version you accepted, the time, and the IP address and device information it came from. We may use that record for compliance, fraud prevention, to resolve disputes, and in response to payment disputes or legal requests. You can ask us for a copy of what you agreed to.

9. Accounts

Verifying as a researcher creates or signs you in to a customer account using a code sent to your email. Keep access to that inbox and any password secure; you’re responsible for activity on your account. We may close accounts that break these terms.

9a. Ledger credit and referrals

Ledger credit and referral rewards follow the program terms on our Rewards page. Credit has no cash value, can’t be transferred or exchanged for cash, and may be adjusted for refunds, cancellations or misuse.

9b. Affiliates and third parties

Partners, affiliates and reviewers are independent of Ledger Aminos. Their statements are their own, not ours, and we don’t authorize anything they say that conflicts with these terms or our Research Use Disclaimer. Partners agree to separate partner terms.

10. Site content

Site content, including text, photography, certificates and our marks, belongs to us or our licensors. You may share links and quote certificates for research purposes with attribution.

11. Governing law

These terms are governed by the laws of the State of Iowa, without regard to conflict-of-law rules, and by the Federal Arbitration Act for section 12.

12. Disputes: informal resolution, arbitration and class-action waiver

Please read this section carefully. It affects your legal rights, including your right to go to court.

  • Talk to us first. Before starting an arbitration or lawsuit, the person bringing the claim sends the other a written notice: you email support@ledgeraminos.com; we email the address on your account. The notice gives your name, the order number if there is one, what the dispute is about and what you want. We’ll both try in good faith to resolve it for 30 days before either of us files.
  • Binding individual arbitration. Except as stated below, any dispute arising out of or relating to these terms, the site, our products or any order will be resolved by final and binding arbitration before a single arbitrator, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules if you are an individual, or its Commercial Arbitration Rules otherwise. Hearings take place by video or phone unless the arbitrator decides an in-person hearing is needed, in which case it takes place in the county where you live. Fees are shared as the AAA’s rules provide; for an individual, those rules cap your share of the filing fee, and we pay the rest of the administrative and arbitrator fees. The arbitrator may award any individual relief a court could award.
  • Small claims. Either of us may instead bring an individual claim in small claims court if it qualifies and stays there.
  • Class-action waiver. YOU AND WE MAY EACH BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not combine more than one person’s claims or award relief to anyone other than the individual party. If a court decides this waiver can’t be enforced for a particular claim, that claim alone goes to court, and the rest of this section still applies.
  • Jury trial waiver. If a dispute goes to court, both of us waive a jury trial to the extent the law allows.
  • Coordinated filings. If 25 or more similar arbitration demands are filed against us by or with the help of the same lawyers or organization, they will be administered in batches under the AAA’s mass-arbitration rules, and both sides will cooperate so each batch is resolved efficiently.
  • Exceptions. Either of us may go to court for an injunction to protect intellectual property or confidential information.
  • Opting out. You can opt out of arbitration within 30 days of first accepting these terms by emailing support@ledgeraminos.com with the subject “Arbitration opt-out” and your name and account email. Opting out doesn’t change anything else in these terms.
  • Court. Anything that goes to court under these terms (other than small claims) goes to the state or federal courts for Linn County, Iowa, and both of us consent to their jurisdiction.
  • Time to bring a claim. To the extent the law allows, a claim must be brought within one year after it arises.
  • Changes to this section. A change to this section doesn’t apply to a dispute either of us already had notice of, and you can reject a change by emailing us within 30 days of it taking effect.

13. Changes

We may update these terms. The date at the top shows when they last changed; the version in effect when you place an order applies to that order.

14. General

  • Events outside our control: we aren’t responsible for delays caused by things we can’t control, such as carrier disruptions, severe weather or supply shortages. If one delays your order, we’ll tell you and you can cancel for a full refund.
  • Severability: if a court finds part of these terms unenforceable, the rest stays in effect.
  • No waiver: if we don’t enforce a term right away, we haven’t given up the right to enforce it later.
  • Entire agreement: these terms, together with the policies and agreements they link to, are the whole agreement between you and us about your purchases. Nothing said in support messages or on social media changes them.
  • Transfer: you can’t transfer your rights under these terms. We may transfer ours if the business is sold or reorganized.

15. Contact

Ledger Aminos LLC · 6701 Corporate Dr Ste N, Johnston, IA, 50131 · support@ledgeraminos.com